FAQs

Q?

What is a Public Adjuster?

A.

A Florida public adjuster is an insurance claims adjuster who is an advocate for YOU, the policyholder, in appraising and negotiating a first party insurance claim.

Florida Public adjusters are licensed by state departments of insurance and are the only type of claims adjuster that can legally represent the rights of an insured during a property insurance claim process. Typically during a claim the insurance company sends an Insurance Adjuster to your property to assess the damage. Homeowners are allowed to hire a Public Adjuster to negotiate with the insurance company and to independently assess the damage to a property or business. Property owners that do not want to handle the claim process themselves, disagree with the amount paid, or need help with a denied claim typically hire a Public Adjuster.

Q?

Why would I hire a Public Adjuster?

A.

Public Adjuster's are able to obtain more proper and efficient claim settlement checks. This is done by utilizing our knowledge of the insurance claim process, the insurance estimating system, insurance claim payment rules, and processes such as appraisal only available to Public Adjusters. In an state audit of Florida's claim payment process OPPAGA found that Public Adjusters receive 574% higher payments for regular claims and 747% higher payouts for Catastrophe claims than homeowners without representation.

Source: http://www.oppaga.state.fl.us/Summary.aspx?reportNum=10-06

Q?

How much will this cost?

A.

There is no out of pocket cost to hiring a Public Adjuster. We charge a percentage of the amount of money you receive in your hands on your claim. This fee is charged after deductible so you do not pay for money you do not receive. If we do not get your claim paid or paid more than deductible you do not owe us a penny. By looking at the OPPAGA study evidence of 747% increases in claims you can see we are well worth it.

Q?

Why Triumph Consulting?

A.

Our company is experienced in handling catastrophe and non-catastrophe claims. We have handled claims for Hurricane Ike, Katrina, Wilma, and T.S. Fay as well adjusting non-catastrophe claims daily. Our company adjusters have been contracted to handled claims for other Public Adjusting companies as well as property owners and all of our Florida business is developed by word of mouth from happy customers.

Q?

What is appraisal?

A.

Appraisal is a process awarded by the insurance companies to homeowners that hire a Public Adjuster. Homeowner's that have a disagreement of $500 or more with the amount paid on their claim may hire a Public Adjuster for the appraisal process. The insurance company will then hire an outside company to negotiate with your public adjuster at the property. This process can not be entered without hiring your own appraiser and is where a major portion of insurance settlement checks we receive are awarded.

Q?

How are free damage estimates made?

A.

As a Public Adjuster we use the insurance industry accepted system of estimating called Xactimate. This system uses the average cost of materials and contractors to estimate the amount to be paid for damages. Your adjuster will sketch your home and provide you with an estimate of the damages you should expect to receive.

Q?

Are public adjusters only for homeowners?

A.

No. Public Adjusters may by any property owner whether a business or residential. A business may also hire Public Adjusters for Business Interruption claims. We have helped and can help with Boat, Yacht, Airplane, Private Jet, Jet Ski, and many other types of claims. To see if damage to any property you own is covered call us at 954-592-7162.

Q?

What is a business interruption claim?

A.

Business interruption claims are made by a business for lost income, guaranteed employee salaries, expenses, and even business closure due to a insured claim such as a Hurricane, fire, or broken pipe. If your company can not operate for a few days or a few years this type of claim reimburses your costs and lost income.

Q?

How long after the loss can I make a claim?

A.

Depending on each state's laws, insureds typically have 2-5 years to place a claim. Florida's law recently changed from 5 years to 3 years.

Q?

How long does the process take?

A.

Every claim is different and while there is no guarantee on time limits for a claim. The typical claim will take 2-6 months from start to final payment.

Q?

Now that I have my check, can you fix my property?

A.

No. Public Adjusters are forbidden by law to adjust a claim and perform the work in most states so we do not perform work. However, we can recommend trusted local contractors.

Q?

Can you help me with my car insurance claim?

A.

While Public Adjusters are allowed to adjust auto claims Triumph Consulting does not specialize in them and therefore does not perform these adjustments.

Q?

I have a house out of state. Can you help me?

A.

Our company has employees licensed in Florida, Maryland, and New Jersey and can be emergency licensed for disasters in other states. A Florida and Texas license is reciprocal to almost any state. However, not every state is reciprocal to Florida as the claims are more complicated and require local knowledgeable adjustors. We also have relationships with other adjusters in 48 of 50 states, so please contact us for more information on how we can help you today.